We are here to help
For the fastest help, include your order number and contact us from the email or phone number used at checkout.
Email us at support@modastitch.com for order changes, returns, payment questions, product information, or account support.
For general brand, business, or non-order enquiries, write to info@modastitch.com.
Include your order number in the subject line. For damaged or incorrect items, attach clear photos so the team can resolve the issue without unnecessary back-and-forth.
Call or WhatsApp +91 83031 65648. Support is intended for Monday to Saturday, 10:00 AM–6:00 PM IST, excluding public holidays.
Never share an OTP, CVV, UPI PIN, banking password, or screen-sharing access with anyone claiming to represent ModaStitch.
We aim to acknowledge email requests within one working day. Courier investigations, payment reversals, and returned-item inspections can take longer because they involve external partners.
Sending repeated messages across every channel can split the conversation. One clear message with all relevant details usually gets the fastest result.